I have found your service well below par and your customer service terrible. The lack of awareness of where items are or when they are being delivered, no reply to repeated calls and miscommunication within your company have lead to me to cancel the entire order to days ago, and today Wolseley called to deliver items on Monday. I have communicated with too many different people and their seems to be a lack of ownership, knowledge and customer service.
...Sol Goodall
|
Live online support was excellent, with a quick response. Hard to find product on the net sourced and delivered ok. Thanks for your supply. ...Mr Giles Batchelor
|
Special order delivered when promised great service thanks ...Steve Reid
|
Thanks for the reply email, the part arrived Saturday at 17:00. Thank you.. Already fitted, spot on part. ...Martyn Probert
|
Really good service and quick delivery, would definatly use again.
Regards
Iwan ...Bastable Electrical Services Ltd
|
Perfect service, quick delivery of the correct parts and the best price. Excellent. ...James Baron
|
The order took a couple of days longer than anticipated because of delay from My Tubs supplier, but My Tub kept me informed of the status every day and the day they took delivery of it they had it delivered to us within a couple of hours. So 10 out of 10 for communications. ...Hilary Thomas
|
Fantastic communication both via email and direct telephone contact. Products well know brands that are competitively priced. Delivery occurred as arranged. ...Colin Haeusler
|
Could not fault the service! ...Richard CastleSmith
|
Very helpful service. Kept me updated with the order progress and the order arrived before the estimated time! Excellent. ...John Graham
|