|Item arrived on date advise. Very happy with service. Thank you!
|Order delivered promptly. Good value for money.
...Mr Graham John Jeffery
|VERY GOOD, EASY USE INSTRUCTIONS,
|I was disappointed that you didnt have the toilet seats that I ordered but the alternatives you found for me are excellent. With all the different styles and shapes of toilets it is really hard for the ordinary person to go into a shop and pick one of the shelf and be sure that it will fit properly. These ones are perfect and are of outstanding quality.
...Mrs C Farrow
|Radiants arrived promptly and in good order. Now successfully in use. Very pleased.
|Toilet seats were poor quality. Dont think they were genuine roca toilet seats as advertised.
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I have spoken with the delivering branch and these are indeed genuine Roca products.
You are very welcome to return them for a full refund.
I will be calling Roca today to give them your feedback and ask their comments.
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
|customer service was excelent. kept me informed at all times. Will recomend to everyone. Order arrived on time.
Thanks very much. I wish all companies would offer the same service as you do.
I will order the item tomorrow.