|Within a few hours of placing my order, I received an email back informing me that the item was out of stock, both with mytub and the suppliers, and that the best expectation was 3 weeks. I received an email update when the item was back in stock, with a promise for next day delivery, which was carried out perfectly, in the morning. I feel well treated by mytub, and would happily use them again.
|Shower part arrived on the day My Tub quoted, works fine, good to have hot water again.
|MyTub customer service was excellent. Kept informed very regularly of status of my order and it was delivered when they stated. Would definitely recommend.
|Excellent service. Item arrived on day requested and early in the day so didnt require hours of waiting and a wasted day.
Would definitely use again.
|liked the price, service and delivery. Expect to use you again.
|The service is excellent, once i have confirmed my toilet seat and paid, the parcel service kept me informed until it was delivered. The product came with full instruction so it took me no time to fit the seat. The seat is better then I expected it has been modified with better components and it works perfect.
The website was easy to use and it was free delivery system over certain price. Best and smooth service I had for long time. Thank you.
|Great price, great item replacement toilet cistern, great comms, recommended!
|Very prompt service and a good price too!
|Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o
...Geoffrey LLoyd Evans
|Delayed in dispatch due to not being in stock as it is an obscure item. Good communications throughout and item delivered by date advised. Excellent service.