The part I ordered came in reasonable time, I picked it up from my local plumb centre. At first I was quite annoyed at the fact that my location was going to incur a £15.00 vat delivery charge, this is maybe something that could be made clearer at the time of purchase, however , the communication between myself and your customer service department was excellent, and they assured me no charge would be added if I picked it up in Castlewellan. I would use you again in the future ...david shepherd
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Order arrived as scheduled and the spare parts we ordered fitted perfectly. Would definitely use the company again. ...EA Hunter
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Not happy. My original fire was couriered to me yet replacement coals cant be wrapped in bubble wrap and posted. i have to travel to pick them up from a store. How did they arrive to the store - by magic carpet ...Julie Lloyd
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Excellent service - excellent price - highly recommended! ...Malcolm Andrew
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Excellent value for money compared to other sites, would not hesitate to use your company again ...Sandra Coxell
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Hi,
I am pleased with the service. The delivery time could have been shorter. The goods Drayton Actuator are as expected. The goods work well. I am happy with the price. If necessary, I will use you again. Thank you.
Ian Smith ...Ian Smith
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Just want to say excellant service with a decent delivery service for the home DIYer. Internet page have good information on products. Keep up the good work
...John Brown
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Very efficent service . Because of the fragility of the goods we had to collect them but the delivery charge was refunded very promptly ...MRS S PILLING
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Kept informed of when deliveries would take place and of any delays. Very good service and would use again. ...Maureen Rooney
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ordered two parts one was wrong when delivered. Phoned office they ordered correct part and it was delivered next day. Things do go wrong and it shows how good a company is in how they put it right in this case top marks. Will use MyTub again Great Service. ...Mr Eric Cantrill
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