|We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
Thanks for letting me know - our repair guy said Stoves had hinge kits left and I got excited when your website said you had!
|Very good, you kept me informed of changed delivery date and the programmer arrived on the day stated.
...R S Botham
|Nothing bad -helpful response, competetive price and timely safe delivery
|There was a minor hiccup with this order, but that only highlighted the superb service that My Tub gives when all is not well. Full Marks to them!!! PS - All went well in the end.
...Alexander George Todd
|Easy to find the item I needed on line at a good price.
Parcel arrived safely within the time slot advised.
...Dr Lilian Potter
|Brilliant communication from my tub and product just the ticket!
|Quick and efficient with no problems. Goods as described.
...Asylum Clubs Limited
|Great service, before, during and after sale.
...Preston Trevor Farrington
|EXCELLENT SERVICE AS NORMAL