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Excellent communication, very quick delivery. Very happy to recommend and would use again....
...Janice Cleland
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Ordered thermostatic valve Friday 1555 received Tuesday AM. Thank you for prompt response. Valve fitted and shower now working well....
...Anthony Morgans
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item arrived,when unpacked found minor defects ,still waiting for replacement.
------------- ------------------------- ---------------
Hello
Sorry for any inconvenience, a replacement should be with you Monday morning.
Regards
MyTub
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...Neil Watling
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Very good customer service & communication thank you.Would not hesitate to use again....
...George Brown
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Service was very good and was happy with the price paid. My purchase was unfortunately broken when it was unpacked, but MyTub arranged a replacement within 24 hours....
...Andrew Clack
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Great service. Delivered as expected on time. Very nice replacement unit. Thank you...
...victor weatherly
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No problems at all, kept me informed and delivered when you promised...
...Rod Henderson
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Smooth ordering process.
Items despatched and delivered to me as planned.
The goods were well packaged and arrived safe and sound.
My gas engineer will be able to give a more balanced view when he arrives to service my fire but I cannot see any issues....
...Brian Coupe
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MyTub kept me informed of the progress of my order at all times and although the order was not received by the estimated delivery date originally provided I felt that MyTub were genuine in their apologies and doing their best to expedite delivery. Once delivery was confirmed I received the order, a bath, on the specified day and am very happy with the quality of the item. ...
...Edmund Lusk
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant!...
...David Smailes
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