|good service kept well informed thanks will use again
|Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti
|We have received the toilet seat but it has some blemishes in the moulding of the seat
|Delivery took longer then estimated but MY TUB staff were helpful and send me a copy of manual instructions and dimensions of the item so I could do some works before installing an item.
|good comunication and reqular updates. reasonably quick delivery.
...Arthur McKay limited
|Order arrived very quickly once I had managed to place order. Found website very annoying to use for a first order and nearly gave up.
Cannot see why a single order for a small item cannot be ordered over the phone with a credit or debit card especially using something like PayPal.
|All went like clockwork, the product was exactly what I ordered and the communication throughout the order process was excellent. Very efficient and would certainly recommend.
|Great service, delivered on date specified although quicker delivery would have been appreciated as only have one toilet.
Good communication and quick reply to emails.
Thanks will recommend to friends and use again
|A pleasuure to deal with, plus the cheapest I could find on the internet, although the delivery was a bit slow, but within time stated.
...MR MIKE BUTLER
|Good communications during order process goods arrived at stated time overall good service.