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It all worked as it should have done, and I received the kit on 28 March, having placed the order on 21 March. That was quite satisfactory, but when I placed the order there was no information about delivery time, or availability.
I had to make a phone call to get this information, which I dont think I should have had to . Not quite as slick as some sites.
Peter Jones
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Hello
We endeavor to keep customers updated with news good and bad, on this occasion a note was created, but not sent to you in error!
Sorry.
MyTub...
...Peter Jones
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Unfortunately purchase and delivery of my item was not plain-sailing. The order and payment was made on 1st November with anticipated delivery date or 3-5 days. Then an email advised the delivery date would be 20th November...I telephoned to ask why Following my intervention this was followed by another email stating the new delivery date of 12 November. We waited in all day and by 4.45pm no delivery had taken place. I phoned again and this was checked out and yet another email arrived with an apology and note that the item would be delivered the following morning. This did happen at 12.20pm. When I questioned the delivery man he said he had a delivery date of 20th November and was not notified of any change to that!!!! Why was this when they clearly had the item in the depot and we...
...Mr. Anthony Hopkins
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Excellent Communications and delivery, first class web site and great customer service support.
many Thanks
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...Brian Wesson
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Received in very fast time, great communication, item well packaged, great to deal with.
would deal again and recommend you,
Many Thanks for a hassle free order 1010
Wayne Lomax...
...wayne lomax
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excellent price, good quality and rapid delivery. Would recommend this site to everyone....
...Hugh Pidgeon - East Riding Leisure Haltemprice
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Hi..
I received my order nextday,,: thank you....
...arkersel
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Very competitive price and tremendous delivery, website easy to use. I would recommend myTub to anyone.
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...Alastair Livingstone
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Good reliable service and products would recommend....
...lesley
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More than happy with the service provided & appreciated the updated e-mails advising the status of my delivery....
...Colin Peacock
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FIVE STAR CUSTOMER SERVICE PROVIDED...
...phil pritchard
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more reviews... |
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