|we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.
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Dear Mr Skipper
Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.
Laurie - MyTub
|good and fast service
|happy with the service
...alex samborek - samborek plumbing and heating
|Order was delivered on time and I was accurately kept informed.
...Barrs Hill School
|Super fast delivery and great price very pleased got me out off a problem
...mr m c wills
|Great Service delivered as promised with a great price highly recommended
|The central heating valves I have just bought from you were at a very good price and delivered vey quickly.
thanks Brian Townley
|goods arrived on time. Good service
|Good communication. Delivered when promised. Very competitive price. Happy customer. Many thanks
|Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time.