A further 8 arrived today, so we have received order in full now thank you very much for excellent service - a pleasure doing business with you.
...Rosemary - Trythance Trust
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Great Thanks ...P A Hollings
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I had an excellent customer experience. When I phoned to find out if the target delivery date was as planned due to me not being available on that specific day, the customer service was very helpful and eventually it was arranged that I could receive delivery of the order on same day as I had I had phoned. Within a few hours the order was delivered. Top marks to everyone! ...Anthony
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Very well executed order. Arrived with prior text notification which is such a help. Thank you very much. ...Angela Foister
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all spot on many thanks ...keith readhead
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Very satisfied, good service, product delivered on time.
Your initial estimate for delivery was a little optimistic 5 days not 2 to 3.
Overall quite happy. ...David Johnstone
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Very helpful and accomodating, but a little difficult to contact directly via email, except through the notes page. Altogether a very positive experience however. ...Judith Whitham
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Happy with product - took a long time to arrive, but ok in the end ...Graham Dashfield
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Excellent and reliable service. ...Edinburgh Marriott Hotel
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