I was really pleased that MyTub was able to supply a Mira Tile Upstand Kit at such a good price £19.92 as opposed to the £28.70 RRP. However, I was most unhappy about having to pay the relatively high £12.50 VAT delivery charge. Jeanette at Mytub, though, told me that I could avoid paying for delivery by collecting the item from my local Plumbcenter store. This was no bother as it was only about 1.5 miles from my home.
Not wishing to pay the £12.50 VAT delivery charge, I might well have purchased the item from another internet store had Jeanette not mentioned Mytubs collection arrangement with Plumbcenter. Perhaps Mytub should publicise this arrangement more on their website.
Overall, Mytub provides an excellent and very helpful service.
...Dr Michael Devine
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Excellent value for money compared to other sites, would not hesitate to use your company again ...Sandra Coxell
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Order arrived on promised date. Excellent service. Thanks! ...Annette Griffin
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Very prompt service excellent communications, very pleased. ...Robin Jukes-Hughes - Mr
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Very prompt delivery. Well done
...Mrs I Kinchin
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Very helpful and efficient service ...John Joseph Whetstone - Ramp Instruments & Controls Ltd
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I was very pleased with the quick and efficient way in which my order with Mytub was processed. Many thanks. ... c wilson
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Order received promptly. Customer service excellent. ...Susan Broadbent
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Thank you for the prompt reaction by your team.
Excellent delivery speed and on time.
Many thanks.
Regards,
Mustafa Alkindi ...Mustafa Alkindi
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Great service and kept well informed of the status of my order.
The only website I could find that sold the parts I needed and probably saved me over £300 in service engineer call out charges.
Found my tub by googling the part number I was after.
Great website, great service, definitely would recommend to others. ...Andy Bridge - Belbroughton Cricket Club
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