Items received bank on when your informative communications said it would arrive. Well done you, a good company to place an order with, no messing around. ...John Cahill
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti ...Andrew Thompson
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Excellent service. Part took a bit of time to come from the manufacturer and we had several updates so we in turn could keep our customer informed all the way. ...Robert McNamara
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Dear Sirs , I ordered two springs but only received one . Would you please supply the second spring , as ordered . Many thanks . DM Fenn . ...Mr D.M. Fenn
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Great service and pricing. NO.1 supplier for me. ...Martin Paul Augood
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item delivered promptly, really pleased with purchase and service ...J SAMPSON
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2 out of the 16 items where damaged, 2 replacements arived on site within 2 days ...L Turnbull
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Superb service - site is easy to use, emails are informative, and my part arrived in just a few days - massively recommended, especially if - like us - you arent experts in the world of plumbing! ...Tim Colman
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Very quick and efficient service , thank you.
Only negative was having to pay full carriage on a few washers which could easily have gone in a small envelope! ...Mr. Kevin Gumbrell
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Excellent service - communications very good ...Richard Pinker - Mr
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