|Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
|Fast,fast,fast. Thats the whole service. Fast reply to original order enquiry, fast later communication and fast delivery. A great service.
|Excellent service, item quickly dispatched. Website needs to updated to show quantity in pack is actually 4 rather than 1.
|ITEM, GOOD SERVICE, GOOD TIME ON DELIVERY, GOOD PRICE,WOULD USE AGAIN,
|Great service - very happy.
|An excellent service, kept in touch throughout. Had a small problem over delivery times/dates, but all was sorted to my complete satisfaction.
...Mrs Brenda Braithwaite
|Excellent prompt service and very good communication.
...Chris Willis - Chris Willis Contract Services
|First class deliver. very pleased with item thank you
...Mr Malcolm J Martin
|Excellent service for a great price. The delivery driver was very friendly and helpful too!
|We had quite a complex order, and both Karen and Deborah could not have been more helpful, even after we made changes at the last minute.