Great service ,thank you. ...Vsevolod Loktyukhov
|
I would have liked the part quicker but in all very good. Kept me informed all the way ...Martin Burke
|
This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really. ...Ian Grosvenor
|
Very efficient - item turned up at scheduled time. Thank you ...Chris Goss
|
Very pleased with the service thanks ...D Brockley
|
I have found the parts satisfactory and I would use mytub again if the price is right!
Regards ...C Lord
|
Checked deliverystock out of hours and still got a quick response. Spares were genuine and competetivly priced. 48 hours between ordering and delivery using standard P&P. Good service Thanks! Missus now off me back! ...ColinKelsall
|
good communication, but delivery times are excessively long for no real reason.
prices quoted are excellent, although an automatic option for collect at store....without having to 1st pay p&p, then get a refund should be offered.
overall very pleased but if I required a part urgently, I would look elsewhere. ...Lee Headington
|
you need to improve your delivery times. Had to wait a month, just not good enough. ...Chittaranjan Pillai
|
Good service and communication excellent, When you telephone My Tub you get through to a human being very quick! ...Cameron McDowall
|