The wrong address was put on the delivery paperwork. Fortunately the driver phoned for directions.
Otherwise a smooth transaction. ...Mr C Robinson
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Thanks for a really efficient and fast service. The young lady with whom I discussed my order was very helpful and obviously had excellent communication skills. Many thanks. Valerie Pardy ...MRS V A PARDY
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I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub. ...Arnie Burrows
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No problems. Good service ...Denis J A Mac Daid
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Excellent service, very prompt delivery. ...David Groucott
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Brilliant service. Image of product not already on the site but you were able to obtain it ASAP for me. Received the item in only 2 days, shipping to ROI. Thank you. ...Carla Swinand
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Good service as old parts out of stock. Now received and fitted. oven fixed!
Slow supply not My tibs fault, but they chased it up well. thanks CHris M ...chris mansfield
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Product info on web site excellent, prices competitive.
22 days from date of order was far longer than expected. Maybe you should indicate that goods are out of stockex stock at the point of order. ...David Asquith
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Thermocouple was fine but I thought the package & post costs of £5.99 could be better, I am sure you could improve on it. ...Carol Winder
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great customer service as always kept informed buy email of when delivery would be made.
will always use my tub again as my first choice next time
thank you
...steve fiddes - rexel
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