Very good service, goods arrived on time, will definitely use this company again.
Bryan Mead
Commercial Contracts Manager,
...Bryan Mead - MK City Plumbing and Heating Ltd.
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
...Ian Grosvenor
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service excellent and prompt
...Bryan Rennie pp J Ewen
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Really great customer service - we changed our minds about the bath model and they were only too happy to accommodate. Staff were polite and efficient at all times. Thank you.
...Emma West
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All good, thanks.
...Palmer
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In a word WOW. Customer Services contacted me immediately about an error I had made in ordering, which saved a lot of time and hassle obviously and my order arrived a day earlier than expected, shall defo recommend to my plumber when he arrives later. Many Thanks to all at My Tub
...mr faramarz ghatreh
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Hello, I received my order, everything is perfect! Thanks again. Too bad he must contact the carrier to make an appointment for him to deliver me, and delivery costs are very expensive, more expensive than the item ordered.
...RANDU LUDOVIC
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Best price available for part ordered even allowing for the p&p, delivery delayed by several days but my tub kept me up to date at all times. Great service.
...Danny Fisher
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Despite problems you had receiving the product I ordered from the manufacturer, you kept me very well informed.
Thank you
...Mark Topliff
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goods received thank you.
You didnt tell me the items were not in stock until after i had placed the order. Thats a bit sneaky as other suppliers tell you before you place the order and give an estimated delivery date. I suggest you start doing this as next time I will be more carful in placing an order with you until I have looked at the other sites forst.
...Dave Mills
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£
£47.87 
