Unfortunately purchase and delivery of my item was not plain-sailing. The order and payment was made on 1st November with anticipated delivery date or 3-5 days. Then an email advised the delivery date would be 20th November...I telephoned to ask why Following my intervention this was followed by another email stating the new delivery date of 12 November. We waited in all day and by 4.45pm no delivery had taken place. I phoned again and this was checked out and yet another email arrived with an apology and note that the item would be delivered the following morning. This did happen at 12.20pm. When I questioned the delivery man he said he had a delivery date of 20th November and was not notified of any change to that!!!! Why was this when they clearly had the item in the depot and we ...Mr. Anthony Hopkins
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very good customer service ! ...Marta - J and Z Construction Ltd
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I was very happy with the service and the girls on the phone were very helpful and polite, many Thanks. Tracey Mahaffey ...Tracey Mahaffey
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Efficient support team provided prompt response to my enquiry on the product availability. Ordering was very simple with quick email confirmation and several updates on the timing of delivery. The product arrived within 5 days. Excellent service all round. ...Ray Riley
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Very pleased with your service. The radiant for my gas fire fits perfectly, arrived on time, well packed, all went smoothly - thank you! ...Julia Vellacott
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i needed a part that is now out of production bit mytub got me one and kept in contact about delivery etc, woulld definately recommend. thanks : ...jacqueline hutchison
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Great prices,good service ! ...Mosco
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Speedy delivery, good prices and a good product range too... Cant ask for much more. All around good service. Thanks. ...Duncan Bamford
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Good reliable service and products would recommend. ...lesley
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This the best price and delivery cost I could find for the product. The website was easy to use and the communication was excellent. It was delivered really quickly on the day confirmed by email. ...Sandra Martin
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