Excellent service. Toilet was delivered next day, installed in under an hour. ...Duncan Luce
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excellent service. website was easy to use, part was delivered very quickly I will definitely use this company again ...James Reynolds -
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The processing of the order was very good, with excellent communications over alternative parts etc. The delivery cost was astronomical, and when a massive lorry turned up to deliver a single valve i could understand why. The carbon footprint must have been massive too! Why didnt you stick it in the post ...Mike Sewell
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Spot on, great service, delivered well within timescales set and was very good when I got the order wrong on-line, very responsive and corrected my error. ...Richard Page
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Yes, thank you, received Monday 11th as advised by you, well packaged appears OK . have not put into use yet as its for my brother. hoping it fits his fire. thanks. roger ...ROGER JAMES STARMORE
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I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we ...Southlands Farm Cottages
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no problems. delivered on time. i would use and recomend to others. ...Paul Maher
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Dear seller,
I recieved the product in perfect conditions.
Thank you very much. ...Vicente Jesus Vegazo Rodriguez
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I was very impressed with the rapid response to my order.
I do have some comments regarding the ordering system on the website.i found it very confusing when you wished delivery to a local pickup centre.
After asking for this delivery arrangement it still asked for ones own home address as delivery address. I needed to ring your office whilst on the computer for guidance.
Regards
D.T.White ...Daniel Thomas White
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great customer service as always kept informed buy email of when delivery would be made.
will always use my tub again as my first choice next time
thank you
...steve fiddes - rexel
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