Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa
...David Morris
|
Quick, efficient and pleasant staff both in sales and dilivery staff, will certainly recommend this company
...Elizabeth rodgerson
|
Fantastic service! Very speedy delivery - just what you need when you have no hot water!
...DAVID BOWERMAN
|
Exceptionally fast service with no fuss. The parts arrived in satisfactory condition.
Will use you again next time.
Thank you.
...philip sutton
|
Long radius Conex bend. Not a easy fitting to find. Arrived as promised within a week. So very pleased.
...Richard Weeks - Atkins Ltd
|
Excellent response.Your returns policy however is not so good! I am still awaiting a response to return my firstwrong sized item despite 3 phone calls and promises of action.
...roger norman
|
An easy transaction and first class communication. My Tub had a difficult to find part and delivered with no problems.
...S Ray
|
Excellent service throughout, no hesitation to recommend to others
...Stephen Lumb
|
Very prompt service. The only thing there was not an invoice in the box.
...Elizabeth Logan
|
Great service, best price and all delivered really quickly. What more could you possibly ask for
...Michael Laird
|
£
£8.85 
