I have had absolutely outstanding and excellent suport from one of your technical team, Mr. Laurence Fineran, over some basin taps.
His responses and advice have been superb, I cannot praise him enough. Please pass on my thanks.
...Trevor Newborn
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Staff very helpful .Searched around and found what I required
Delivery was prompt and items were what I needed.
Price was excellent compared with some other sources--Parts Centre for example whose prices are outrageous
...Peter Rush
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I have now received my order which I am completely satisfied with. Many thanks to your staff who were very helpful.
...Margaret Macdonald - Mrs.
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Great service. Fast and efficient. However, the box the item arrived in was 10 times bigger than the item. The item was marked “fragile” - but there was no packing in the box to prevent it banging about inside it. Photo available if wanted.
...Sheila Miller
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub
...ELCCH
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good product very good service would buy from you again
...Mr J Neave
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Item received in quick time, us pump replaced and power shower now working correctly. Thank you for the quick service.
...Chris Herbert - Mr
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Brenda, you are a star. Fantastic customer service.
Bought a Myson towel rail element from MyTub that sadly malfunctioned after 18 months. 2 year warranty confirmed by Myson. Brenda went out of her way to arrange a replacement part, having to navigate a challenging supply chain in order to get it to me.
Will definately shop with MyTub again.
Thank you
...Neil
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Found my increasingly rare part. Thanks.
...Tim Smith
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Outstanding service,excellent communication.No problems at all collecting items from the parts center,they were ready and waiting for uplift when i got there.Thankyou,much appreciated,hope to use you again sometime.
...Robert Scutt
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£
£1056.83 
