You provided a very quick and efficient service, thank you ...J.Horton
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Wasted two days waiting for delivery, was lucky the third time. The only thing making me considering buying from this store in the future was the very prompt and helpful customer service. Overall not a good experience. ...Adrian Cruceru
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Thanks very much for the prompt delivery of our order - and the emails keeping us informed of its progress. ...Ken Young
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Item as described, thank you. I needed an item from an obsolete gas fire - tried 3 suppliers before I was able to find one in stock. Staff very helpful on the phone and confirmed stock whilst on the phone. Thank you. ...David Rodgers
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Purchasing experience as it should be. Good updates, arrived at expected time. Would use again. ...Mr John Fullerton
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I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
...Robert Culley
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The correct items were delivered next day. I was very pleased and very impressed with the service.
Thanks
Peter Vanstone ...Peter Vanstone
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Excellent service. Highly recommended. Thank you ...Jason Webb
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We had quite a complex order, and both Karen and Deborah could not have been more helpful, even after we made changes at the last minute. ...MARK GILBERT
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received ok in the end slower than expected but not to much of a problem for me
thanks for keeping me informed though ...alan collins
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