Although item being out of stock I was always kept up to date with status and delivery was as scheduled. Excellent customer service. ...Beverly Horn
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Good service ...Mark
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Item delivered as specified ...Keith Hale
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Good value for money, good communications but very long delivery times compared with similar companies. ...Peter Mayer
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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Thank you for my order which arrived safely by courier the other day. Great customer service. Most grateful for your assistance ...Nigel J Masters
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Excellent prompt, efficient service. Very good value for money. ...Winston Hoe
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Very efficient and effective operating methods, excellent! ...Stephen Allen
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Thanks very much.. Please mark the order as complete. Should I order another cartridge when I can get the delivery ...Brij Agarwal
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Overall happy with the service received. Communications were prompt and any issues or questions with my order acted upon immediately.
I would use My Tub again. Keep up the good customer service! ...Ahsan Mian - Mr
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