Excellent service Steve in Sales could not be more helpful.
...Paul Sands
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the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
...langley grammar school
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Thermocouple was fine but I thought the package & post costs of £5.99 could be better, I am sure you could improve on it.
...Carol Winder
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good price speedy delivery kept me informed about each stage of delivery would defo use this company again
thank you
...mrs susan wareing
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The toilet seat was of top quality and delivered promptly. I shall deal with you again !
...Prof Maurice Shutler
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First class service and price! I ordered the cistern lunchtime Tuesday and it was delivered 9.30 am Thursday. I was kept up-to-date on progress of the order at regular intervals.The price, including delivery, was easily the cheapest I could find.
David Barron
...Mr David I Barron
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Easy to use website, good value for money and a prompt delivery service.
...Aston University
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
...Adrian Brown
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Amazing prompt delivery, fantastic after sales after problem with wrong item delivered refunded within 24 hrs. Cant praise you any better
Thank you
...Peter Scott
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Excellent and helpful service.
...Christopher Chorley
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£
£71.06 
