Its when things does not work out ok you really see what good customer service is all about. I made a mess and MyTub customer service straightened it all out for me. It really made my da. Thanks guys!
...Tore Saanum
|
I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig ....
|
Excellent service with very helpful staff ...Melvin Hubbard
|
I was very impressed with the service received from Mytub. The order was easy to place and arrived a few days later. I would recommend Mytub to others without hesitation. Many thanks. Geraldine ...Geraldine MacPhail
|
Fantastic support for a faulty showerhead. Delighted. ...Gerard Fradley
|
delivery prompt.A.OK. ...Garry Redshaw
|
International order and delivery was extremely efficient with prompt and frequent communication. Thanks for all your assistance especially Christine. ...Scott Pattison
|
Order received thankyou. ...Simon Hartshorne
|
Swift delivery, good price. Painless transaction. ...Daniel Veall
|
Would not use again although delivery was free waited far to long 2 weeks ...Peddarsway bed and breakfast
|