Thank you for ensuring that I got the parts before Christmas due to the parts being out of stock.
However I would not have ordered from you if your website had told me that you were out of stock when I placed the order!!! I had to pay the shipping to get the parts on time.
Customer support was great!
Miss-leading customers at point of order first class!!
Oppertunaty of a repeat order from me...........nil!!! Priceless!!!!
...Philip Gould
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i recently made an order with you it was ment to cost nothing foe postage and then i recived a phone call from a courier sercice called streamline and it ended up costing me an extra fifteen pound postage what is that all about . not impresed .
------------- ------------- ------------
Hello Mr Adamson
I am sorry but you should have been informed of the charge just after your order came through so you could have made an informed desicion. We only deliver free to the main land and this charge would have been unavoideable. Sorry again for the way this took place I am investigating who this came about.
Regards
Steve Marshall
...keithadamson
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Your 7-10 day delivery was way out,almost had to cancel. Then the
incorrect item was delivered, after a bit of research i found this was down
to City Plumbing who eventually supplied the cistern. Your people very
helpful and most of all kept me informed as to what was happening. Good
communication counts for a lot,no problems with buying from My Tub in the
future.
...T SMITH
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Great communication and updates to order delivery date, quick delivery. Product got the job done, Excellent service
...Brighter Homes Decor
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Helpfull staff, to sort any problems, parts delivered to the correct address & in good time.
...Tom Carradus
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Easy ordering process.
...AlixPartners Ltd
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I have no complaints at all - the part was delivered on time and there was no problem with the order.
Thanks
...Stephen Perry
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Super company to deal with
...ASQUITH BUTLER LTD
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Excellent service - thank you
...Dugald Macpherson
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Very satisfied with the processing of the order and the very competitive price of the goods I purchased. All very efficiently done!
...Geoff Yeates
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£
£109.64 
