Good points - Item arrived promptly, well packed and as described. Efficient service for a replacement part.
Negative points - My inbox has 11 emails from them, most of which were not necessary. Courier carriage charge of £7.20 was excessive for an item that could have been posted by Royal Mail for £2.80. ...Martin Nickless
|
Excellent service, nothing else to say about it. ...Neil Turner
|
Good communication and dispatched as advised ...David Roberts
|
Everything great with immediate response due to my e-mail asking where it was, probably down to xmas period ...barry ferguson
|
A hard to find product was available off the shelf. No hassle, excellent service. ...Philip Kolbe
|
Product fine, price ok, delivery very slow ...Graham Smith
|
Hi Laurie
They are made to order and can take up to 6 weeks my find was a fluke by virtue of the fact that I called Grants to ask a techy question.
They advised it was extremely unusual that they had one in stock so thats when I jumped at it in the hope we could secure it.
So well done you guys for reacting so quickly to my email others would have dragged their feet.
Most of all the mrs thinks I’m a star brownie points for me, which as the ladies in the office will probably confirm have a shelf life of about 12 hours!!!!
Thanks again to you and your colleagues. ...Fred
|
Brilliant Service. Steve was really helpful. Part arrived quickly. Highly recommend My Tub. ...Karen Jacks
|
I was very pleased with the quick and efficient way in which my order with Mytub was processed. Many thanks. ... c wilson
|
Yours was one of very few companies offering the pump I wanted, and the only company offering the Pegler isolating valves in 28mm. I have bookmarked you because of the comprehensive nature of your list.
That the valves were a little slow in arriving was no surprise given their apparent rarity and that caused no hold-up in any case.
...PeterRobins
|