Simple ordering process , delivery on time, goods as ordered
Fast simple process, happy customer ...Stephen Plant
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MyTub customer service was excellent. Kept informed very regularly of status of my order and it was delivered when they stated. Would definitely recommend. ...Jack Ribbons
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Toilet seat and cover ordered, delivered and fitted within the week!!! ...Helen Coleman
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Fantastic and delivered promptly ...Georgina Pearce
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Great service. Picked up on my comment in the order about urgency of the order and then contacted me to offer an express delivery service which meant that I received the order on the date required. Very helpful service. ...Chris Waters
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou ...Robin
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Excellent service from ordering to delivery. Cant comment on product yet, as not fitted, but looks fine. ...BRIDGET GRAVES
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Excellent service - thanks. ...Richard McBrien
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Great service will recommend ...Diane Bindley
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Goods delivered, in good order, on date that had been stated. Excellent customer service and great prices. Highly recommended! ...Veronica Launn
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