Not delivered on stated day 22 Feb but was delivered the next day, and delivery driver apologised for delay. Also, I got rapid and courteous email response when I reported non-delivery. Apart from that , website easy to follow, and price the best I could find. ...Alpin MacGregor
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My order was delivered on time and on the date advised.
Very pleased with your service
Many thanks to My tub
Regards ...Kenneth Bamford
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Still waiting for my item, wrong item delivered and now told correct item not in stock. This is contrary to the stock enquiry information I was given when I placed my order. This is now holding up my builder and I will now possibly be charged for the delay in his time.
Can you please update me when my order will arrive
Thanks.
...Nicholas Undrell
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Quality products at unbeatable prices, great people to deal with and free delivery to Inverness! ...Gerry Beard
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Brilliant service would use them again.very knowledgeable. ...Richard Mace - The Coppice Primary School
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Great product, good communication and delivered on time - what more could you ask for ...Nicola White
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The service was very good 4star thanks. ...Darlington - BESC
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive. ...Conor Donnelly
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A very helpful company, who were supportive and reliable. Good service! ...Electrician
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Excellent service, email communication of order status is first class, will make this site my first point of call for all of my plumbing requirements, thank you. ...David Birch
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