Delay in getting the order to me because the item was discontinued but they did obtain it & send it. It arrived & a week later I got an email to say it would be delivered next Monday. Not impressed with that communication. ...PETER A SMITH
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Excellent customer care and service. Great pricing and fast delivery. ...Elizabeth Truszkowski
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Order was not delivered on the day specified in the order update e-mail which was very inconvenient as someone had to wait in all day. However when we raised this issue we did receive a quick response and the sink arrived the next day. The sink is great and as described although we were a little surprised that it arrived with no protective packaging. In this instance the sink wasnt damaged but it would be very easy for a sink like this to be damaged in transit without any protective packaging.
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Dear Tim
We are sorry for the inconvenience and are looking into why this occurred. As we do not use couriers to deliver pottery the delivery team who are used to delivering sanitary ware are simply picking off the shelf, putting on the van then droppi ...Tim Amery Limited
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Thank you for your prompt service. Will certainly use you again. ...Les Whitewood
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Thanks for a simple straightforward web site and also for a good service - my purchase was very straightforward! ...Noel Wilson
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all sorted with no problem: helpful additional information from staff
web site worked ok on mobile tablet ...Mark Owen
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My order was delivered on time. Unfortunately I shall have to return the item not due to MyTub and order an alternative product. I queried this on the customer service email and received a prompt telephone reply. I shall certainly recommmemd My Tub.
Thanks Very Much. ...Mrs Brenda Bell
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Very helpful
Thank you ...Avril Philipson
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Excellent experience, had the part I needed despite it being an outdated item and I found it quickly on the website and delivery was fast ...Stewart McGrath
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Thanks, found the part difficult to get anywhere else, your ordering system and communication was great. Despite the Xmas rush it arrived on schedule and just in time. ...John Armstrong - Mr
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