Order process very straightforward.
The two heater elements were dispatched rapidly and safely received. Could not have been better.
...Ben Cole
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Unfortunately, despite adding a note for the item to be left with a neighbour at the time of my order, and having received conformation of my note from MyTub, the item was still taken back to the depot from whence it came. To rub salt into the wound, Deborah, from MyTub, called me on the morning of delivery to ask what should be done with the item if no one was available to receive it. I wasnt able to take the call at the time and by the time I did return her call, the delivery had already been returned!
...Aquarius Plumbing Services
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub
...ELCCH
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Very happy with the item and customer service was excellent,and a mention about Christine
Who delt with me,she was prompt with replys and patient with my questions that I was asking ,just wish all online companys where as efficient as this on ,will be using again in the future and will recommend to everyone
Thanks again
Darren
...Darren Murley
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Great products and quick delivery. Very very helpful staff. Recommed Highly.
...Dylan Hall - DCR International
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delivered as promised, wednesday am. very pleased with purchase. would recommend to other prospective buyers.
...christopher burns
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Delivered very efficiently and arrived in good time. Thank you very much for a very efficiet service.
...Anthony Lowton
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Thanks - very fast service with friendly and helpful staff
...Andy Phipps
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Excellent service and del.
...WINT LEES - Mr
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No problems. Excellent fast secure service
...Daryl mercy
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£
£1239.04 
