Excellent customer relations. Kept up to date with regular e.mails re delivery which was appreciated.
The first delivery date offered, was, in my view far too long especially as the order was paid for up front.
However, the actual delivery date was quite acceptable.
Kind regards,
Adele Hemmings ...Adele Hemmings
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Very happy with service ...Stephen Spence
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Excellent service, fast delivery and items as described. ...Russell
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I have recently received this order exactly on the day predicted - about 10 days after ordering, as warned.
It was a Vaillant VR61 mixer module. This communicates with the boiler eBUS and allows control of the domestic hot water valve at a high temp if required, and of TWO central heating zone valves. It replaced in my case a VR65 which will only do ONE central heating zone valve. This was unused though I had opened it to look at, but Mytub agreed to take it back with a 15% handling charge deduction if I packed it up in original packing. Very good of them, I thought.
The equipment itself is German and as with many Vaillant controls the instructions are a somewhat opaque translation! However I shall master them!! With the VRC430 weather compensating device, the system is said to be hig ...Dr Iain McQueen
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Top customer service. ...David Gillanders
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Item arrived quickly and very pleased and would most certainly order from My Tub again. ...lee richards
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Hi Very happy with the service I had from my tub and also very happy with price. As I have an old boiler I will certainly be keeping this website. Would recommend to anyone looking to order from my tub first class service. Thank you ...Margaret kerr
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Impressed that I got regular updates by email to inform me of reason for delay and given apologies. Item arrived as described, good price. ...Dr Claire Ferris
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A company that looks after its customers and does everything possible to complete their order . First Class ...I.E.Ralph
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Thank you for the very prompt service you provided. the part was received in less than 24 hours. I now know who to recommend to others when boiler spares are required. Ian. ...ian_webber
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