Toilet seats were poor quality. Dont think they were genuine roca toilet seats as advertised.
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Hello
I have spoken with the delivering branch and these are indeed genuine Roca products.
You are very welcome to return them for a full refund.
I will be calling Roca today to give them your feedback and ask their comments.
Regards
MyTub
...Mick Malone
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good price speedy delivery kept me informed about each stage of delivery would defo use this company again
thank you ...mrs susan wareing
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Briilliant service thank you very much. Good communications. ...Amanda Cairns
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Thanks for a hassle free order and delivery. ...Mr Alan Roper
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Cheap, good communication and promt delivery. ...Nick Gribble
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Well done guys, you sourced an obsolete part in 48hrs, great communication, first class service, your number is now on our board! ...Brooms Park Ltd
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Its when things does not work out ok you really see what good customer service is all about. I made a mess and MyTub customer service straightened it all out for me. It really made my da. Thanks guys!
...Tore Saanum
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Thank you for your tireless and patient work in tracking down a discontinued item which I was pleased to receive from the excellent courier service ...Paul John Manley
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Arrived a week later than original delivery estimate, however regular communciation throughout explained reason for delay and updated delivery estimates. Overall an excellent service received. ...Antony Durrant
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I am absolutely delighted with both the helpfulness of your operator, who called back with availability of stock and delivery when I needed them urgently and quality of the shower hand grips. They arrived when promised. My only suggestion would be for you to supply the screws with the item but I suppose this would increase the price which was very competitive. Many thanks. ...Patsy Hooper
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