|The service is slow! When I order something on the internet postage is normaly under 3 days, but your orders take at least 2 weeks.
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Dear Mr Leeming
Regrettably the items you ordered where not stocked and there seems to have been a delay from the manufacture to us.
Sorry for any inconvenience
...Mr T M J Leeming
|It arrived on the day stated, three was in good order, however the fixing clips and seal were not present. Delivery driver was informed as it came from Wolsey parts center, said he would get one sent out but am still waiting for it. Luckily I was able to use the clips of the existing sink. Very poor.
...Ian Stewart - Stewart Property Services
|Thank you for such a fantastically fast and efficient service. Excellent customer service, kept informed from the beginning right to through to delivery.
The toilet seat is just as described at a good price - received in 48 hours.
Would highly recommend to anyone.
|International order and delivery was extremely efficient with prompt and frequent communication. Thanks for all your assistance especially Christine.
|Great service, Emails answered promptly and delivery time was very good.
Would definitely use again.
|Customer services excellent and product great - would use again.
...Mrs Suzy Francis
|product great but delievry driver did not have message to delievr to neighbour. I only received it due to teh quick thinking of the neighbour who spotted the delivery van.
|Very good prices and service, let down by a long delivery time. My order was placed just before Christmas so didnt expect delivery before early January. However I was disappointed to have to wait over 4 weeks from order to receive the goods. Apart from this the service is excellent, and I was kept informed - although this was often of ever lengthening expected delivery dates! A tracking service once goods are on the way would be a helpful addition. I would use this supplier again, as long as a short lead time is not essential.
|I was very happy with the items and found the customer service to be too a very high standard.
I would use this company again when required.
|The Customer service agents at My Tub were very friendly and helpful. I was glad to received prompt responses to my questions and requests. Thank you for your help!
...Marine Construction Management