Sorry about the misunderstanding over the order which you quickly rectified.
Thank you for a friendly and efficient service. ...John R Thomas
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Swift response and updates along the way from order to delivery. Item arrived on the said delivery day in good condition. Very pleased with the service. just hope its the right replacement to our existing toilet lol. Thankyou mytub. ...John Pattison
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I was very impressed with the rapid response to my order.
I do have some comments regarding the ordering system on the website.i found it very confusing when you wished delivery to a local pickup centre.
After asking for this delivery arrangement it still asked for ones own home address as delivery address. I needed to ring your office whilst on the computer for guidance.
Regards
D.T.White ...Daniel Thomas White
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Thanks for the excellent service, also the staff were most helpful in helping me choose the best product ...Matt Quinn
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Excellent price, excellent delivery. I was out but driver hid package and left note re directions. Excellent Service. Will recommend and use again. Thanks for opportunity to congratulate. ...Terence Tatham
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Thank you superb prompt and attentive service, will definitely shop with you again. ...Mrs Pam Croft
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance. ...Jo Martin
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Good, quick efficient service. Very helpful. Easily found what I required on your website.
Thank you. ...William Lamberton
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Great service. Part arrived promptly and as described. Would highly recommend. Very pleased! ...Liz Morgan
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Just as expected. Thank you.
...Nick dobson - FDT GB Ltd
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