|Excellent service - staff always helpful and product delivered on time - would definitely recommend.
|We were pleased with your prompt and excellent service. Will have no hesitation in using you again.
|While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
|Excellent delivery time, easy ordering.
Only comment would be huge box for small item, and no packing materials.
Item was rolling around.
|Great service - very happy.
|Thank you very much for the excellent communication and delivery to target. Will certainley be coming back - Thank you again
|good service you kept us up to date with our delivery and you staff were very helpful l thanks
Received order thank you and delighted with service.
Mr and mrs C.Milne
...Mrs Christine Milne
|very satisfactory service. thank you very much
|At first I wasnt going to order from you as I wanted to pay over the phone with a card and I was told your company only took orders on line.
For me thats a pain, I just want to pay over the phone and be done with it. Im still disappointed .
That aside once the order was taken on line all went very well, my order even came 2 days early.
...martin brownjohn - MSJ Maintenance