The part I ordered came in reasonable time, I picked it up from my local plumb centre. At first I was quite annoyed at the fact that my location was going to incur a £15.00 vat delivery charge, this is maybe something that could be made clearer at the time of purchase, however , the communication between myself and your customer service department was excellent, and they assured me no charge would be added if I picked it up in Castlewellan. I would use you again in the future
...david shepherd
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good service, would use again
...SHEFFIELD PARK ACADEMY
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Great service. Part arrived promptly and as described. Would highly recommend. Very pleased!
...Liz Morgan
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Very quick and efficient service kept us well informed at every stage
...R J Malton
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Really good service - quick and good product. Will use mytub again.
...Mrs Rita Livermore
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Brilliant service!!! Ordered part on Monday, delivered on Tuesday.
...Emily Phillis
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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very good service will use again , highly recommended
...platters harunu tercan
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fast shippng,Great comms, product as discribed.
would recommened and deal with you again.
Regards
Wayne
...wayne lomax
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First class deliver. very pleased with item thank you
...Mr Malcolm J Martin
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£
£1239.04 
