|ordered two parts one was wrong when delivered. Phoned office they ordered correct part and it was delivered next day. Things do go wrong and it shows how good a company is in how they put it right in this case top marks. Will use MyTub again Great Service.
...Mr Eric Cantrill
|I have been trying to get this part for 2 months and have been persistently let down, including being fobbed off by the manufacturer, I ordered it from my Tub and it arrived within 8 days! Nothing short of miraculous!
I cannot recommend this company highly enough, my first stop from now on.
The link has been added to my favourites to ensure I never get messed about again. You have scored 11 out of 10 in my book, Well Done!
|Fantastic service, great comms. Would thoroughly recommend!! Wont hesitate to use again. Thanks!
|Excellent service with very helpful staff
|Order was delivered to a neighbour. When I received it it was sans any packaging other than being in an opened plastic bag, but appears to be complete 5 individual items with the delivery note separate.
I recieved the product in perfect conditions.
Thank you very much.
...Vicente Jesus Vegazo Rodriguez
|Good experience. Enquiries were responded to rapidly and l was kept fully updated with the progress of my order.
Arrived when advised, in excellent condition.
Happily deal with MyTub again.
|Excellent service. Sought discontinued items for me and delivered promptly.
|Good initial customer service after placing my order online. I had duplicated an item on my initial order so customer services rang to alert me and amended the order to correct the required quantity. Lead in times were quite lengthy 4 weeks for my order so I had to ring MyTub on the day prior to the expected delivery date to get an update, delivery was then arranged for a date convenient for myself. There are an extensive range of Items on the website all of which are competitively priced. I am satisfied with the service provided and have placed a further order with MyTub.
|Very quick delivery once notified that the item had been sent. Seals exactly as described, easy to cut to size and fit perfectly. The only drawback was the wait between placing the order and it being despatched.