|Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
...Mrs Catherine Dobson
|Faulty item replaced within days. Much appreciated.
|Order delivered promptly. Good value for money.
...Mr Graham John Jeffery
|Unit has arrived.
But slow delivery.
...Richard Pearson - Above
|good communications, very helpfull
would use again.
|Good price, delivery longer than expected (item not in stock) but I was kept well informed of progress and actual delivery happened in line with forecast. Will be back...
|Thankyou for keeping me informed about my order from when I placed the order to when I received it. It arrived on the day you stated, excellent service, thanks once again.
|All delivered in good condition.
|I am very pleased with the service I received especially communication was quite personalised and very good and informative. Even though the items were not in stock I still received them promptly. Overall, very happy.