|Totally 1st class thank you. If I ever need another boiler part you will be my first port of call THANKS AGAIN
|Very good service and delete with faulty item immediately.
|Excellent service - we received what we ordered, with free delivery, and within 36 hours despite ordering quite late in the day!.
...Boyd Coughlan Ltd
|I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent
|Good price and fast delivery
What more could I want.
|Excellent comms and generally a first class purchase. Thankyou
|On time, on budget and to specification, what more can I say. Perfect
|Excellent price, excellent service. Would highly recommend.
...David Richardson - Fenwick Ltd
|Ordered Thursday morning explaining it was urgent.
Arrived Friday at 10:00am - fantastic service!!
Cheapest on the internet by 7%.
Would recommend mytubs to anyone
|Dear Sir, Free Delivery etc - I think you should indicate on your website what sort of delivery timescale one should expect - when I placed an order with you last night I certainly didnt expect to be told this morning that delivery would be 7 November 2011 ie more than 2 weeks to wait Yours faithfully David Fallon
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Dear Mr Fallon
It is very unfortunate that some manufactures do not keep stocks of all there goods and lead times are long, this is something we have put to them on many occasions. Thank fully these are rare occurrences.
...Mr David John Fallon