|The ordering process was easy, when I was told that the thermostat I ordered was not available I was offered an alternative straight away, communications were very good and I would shop with MyTub again, thank you
|Very good prices and service, let down by a long delivery time. My order was placed just before Christmas so didnt expect delivery before early January. However I was disappointed to have to wait over 4 weeks from order to receive the goods. Apart from this the service is excellent, and I was kept informed - although this was often of ever lengthening expected delivery dates! A tracking service once goods are on the way would be a helpful addition. I would use this supplier again, as long as a short lead time is not essential.
|Very pleased with the sevice and the staff as all we very helpful !
...Stortford tiling and marble ltd
|It took a ridiculous amount of time to receive this item and there seemed to be a very long supply chain.
|MyTub have gone way beyond the extra mile in fulfilling my order after items went missing in the post. Even though the problem was not of their making, the customer service team have been second to none and they stayed fully focused on my order until all issues were resolved and for this they have my gratitude.
In general, I found MyTub very easy to deal with and the whole experience for me was positive as they provide an excellent level of service, quality components and very keen prices.
Ordering was very easy through the desktop website and although I did not have need to use the mobile version, I have no reason to think that there would be any issues.
|Great service. Christine is to be commended on good communication and followup to ensure I wasnt charged extra for these items. Well done!
|Great service as ever!
|Excellent delivery service, & total bill considerably less than Amazon.uk would have charged
|Product came in pristine condition. I am very satisfied of the lead time and the product. Over all 55 star. Thanks again Mytub
|no problems. delivered on time. i would use and recomend to others.