My order was fulfilled by Plumb Centre, Reading who not only failed to turn up on the agreed morning, but also sent the wrong sink their picking error - the paperwork sent to them was correct.
However, Jeannette sorted it all out for me and managed the situiation through to a satisfactory conclusion.
Well Done !
As such, I would have no problem ordering from MyTub again. ...M N Porter
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Excellent service & first class communication. Item delivered in the specified time . A big thankyou!! ...C. EVANS
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Valve arrived quickly. extremely good price in fact FIRST CLASS SERVICE ...Cedric Beeby
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You supplied where others failed. Thank you. ...Michael Hall
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Excellent service. Toilet was delivered next day, installed in under an hour. ...Duncan Luce
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Excellent web site and excellent service, delivered on time will def use again ...Pauline Williams
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Excellent service from confirmation of order to delivery. Prompt delivery when promised. So easy other suppliers should take note. Hassle free.
...Rae Osborne
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Overall a good service. I would recommend it to others and use it again.
Website is clear and easy to follow, the different part number was clearly shown as the correct replacement for what I needed.
The part availability request was answered promptly the request for a suitable fitter took a little longer but was still OK.
Delivery time was reasonable, but it did arrive one day early good, but would have been annoying if Id made special arrangements for accepting the delivery.
My only criticism is of the confirmation emails. Some were sent in duplicate, which would have been confusing if Id had several different items on order. And one confirmation of despatch arrived after the part had been delivered and fitted! ...John Weddell
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Found ordering easy, the delivery was as set out on the respective mail so all in all a good service ...Keith Lipscombe
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Good Morning,
This is my first order with mytub, I found the follow up on my order was very good, letting me know delivery date and the warm towards your customers when placing a order in the form of a e-mail.
I will be buying again from mytub.
Kind regards
Laurie Shadbolt ...Laurie Shadbolt
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