|Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
|Excellent seller, no problems with sale or delivery,would recommend them
|Very helpful customer service when I messed up on the transaction.
|Arrived promptly as promised
|Dear MyTub, Thanks for an excellent service again, and good prices. My order has arrived all as it should be and in good time. Thank you Christine for keeping me informed. Tim
|Overall good service. Quit expensive delivery charge for a small item.
|Thank you for the immediate response. Goods received as expected.
|very helpful quick service, thank you
|My order arrived safely and on time. This is a good firm to deal with and I recommend them
...A M Smith
|Very prompt service - delivered when expected and all in tact!
Many thanks and much appreciated.