Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned. ...Tracy Reinmiller
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Excellent service and communication. Product as described and arrived swiftly. 5 * service would throughly recommend! ...Tracey Eve
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Very good communication and an excellent service. Thanks. ...Edward Kinsella
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Order received and as required.
many thanks ...Gilbert Clayton - IDL Engineering Limited
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Efficient and prompt despatch
Product as expected
Easy ordering ...stephen watts
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service was excellent and speedy however charging £14 delivery for a £4.44 part is a bit to much . if it was me to make it an excellent transaction i would of placed in an envelope and posted it ...Michael Rowlands - Micky Dees
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excellent price and speed of service. very impressed ...THOMAS SOUTH
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I would like to say that MyTub were extremely helpful Laurie with sourcing my spare part. Quick, efficient and polite.
The part arrived very quickly.
Thank you
Neil ...Neil Stephens
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Very good trouble free service. No issues to raise at all. ...Ian Johnston Anglo Irish Bank
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Competitive pricing, free and timely delivery.Fuss free. ...Patrick Howley
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