Thank you very much for the excellent communication and delivery to target. Will certainley be coming back - Thank you again
...James Adams
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Received geberit concealed cistern within 5 days, tried to fit Saturday and found part missing. Had to wait till Monday to advise of this missing part. I was told to leave it with customer services and they would get back to me. In the meantime I spoke to the manufacturer and received the part next day. Four days past not a word from My Tub. Well done Geberit not so well done my tub, just a call to say what was happening might have helped ...simon martin
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Great, prompt service. ...Tracie Lewis
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Excellent service and good communication. ...Dr Andrew Dodd
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Excellent service. Highly recommended. Thank you ...Jason Webb
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Many thanks for sorting out the problem of delivery. ...Charlie Gregg
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Best price I could find, delivery was a little slow and if I was to order again I wouldnt go for the anti slip option, not worth the extra money! Its a bit of a token gesture. ...greg coomer
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub ...ELCCH
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Thanks for your help... I needed to contact Twyford for help with the "S" type toilet.
Regards,
Ralph Wood ...Ralph Wood
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first class service right up to the point of delivery... the delivery guy was in my wife's words "the rudest delivery, i have ever had", the guy just grunted "sign ere..." my wife then asked if he had a pen and he just said "no".... he then mopped off to the van and then put the package on the floor by the door and walked off!!!! seriously no manners.... sorry to say this would put me off using you again. ...Andy Knowles
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