|Unfortunately my parcel was delivered to the wrong address in Portslade. The gentleman who signed the delivery note made out it was for him although the address label was clearly for me in Southwick. The delivery driver was contacted via My Hub and was able to collect the parcel and bring it to me the next day. The parcel had been opened and there was no paperwork or fitting instructions in the box. It appears the man in Portslade did not know where he had put them. I do have to stress that when putting addresses into a sat nav the post code should be used as often road names occur in neighbouring towns.
|The services and shopping experience with MyTub from ordering to
delivery were 1st class
|Excellent delivery and progress reports thank you.
|Thanks for the e-mails keeping me in touch with my order,and for your quick delivery!
| many thanks for getting order for me after a local company said they were
no longer in stock anywhere. cliff
|Best products, Excellent service. Thank you
|We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way.
|Straightforward, effective service. Prompt response to a minor payment issue. Reasonable prices. Thank you.
|Good service,goods as described and delivered on time
|HAD TO WAIT NEARLY TWO WEEKS FOR THE ORDERBUT OTHERWISE NO PROBLEMS
...michael john smith