|EXCELLENT ITEM AND FIRST CLASS SERVICE THANK YOU ,A
|Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
|First class service, items delivered on exact day stated.
...Richard Allison - RAE
|Thanks for the good all round service, parts, and delivery. all good. cheers, James Wolstencroft
...james wolstencroft - j wolstensroft
|Hello, I was 100% satisfied with the service of MyTub. This is the second time I have purchased an item from MyTub and customer service is great, delivery is on time and the product is as described. Thanks very much!
...Miss Danielle A Johnson
|Arrived fine and worked perfectly. No problems. Thanks
|Your website is very clear, easy to use and quick! I have saved it as a favourite for future reference.
|Although my order could not be completed as quickly as we might both have hoped, I was kept informed about progress and the items were delivered by your transport just under 3 weeks after the order was placed.
|I had to chase up my delivery but the service I received after contacting MyTub was fine. Goods then were received within 3 days. Would I use this company again Yes
|Very please with the service and the prompt supply of the goods ordered. Communication and customer care very good.