we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.
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Dear Mr Skipper
Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.
Laurie - MyTub
...Brian skipper
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The service was perfect. Debra on your sales team saved the day by sourcing an ire
That no one else in the uk could. Life. Saving!!
...Wave crest
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The MyTub website was easy to use, I found the items I was looking for very easily, and the whole process right through to paying for my goods was very simple. My order was delivered on exactly the day they said it would and the tracking / email updates were very reassuring. Would recommend MyTub 100%. John.
...Mr John D Sturrock
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sophie your sales advisor could not have been more helpful and is a credit to your company. many thanks.
...moira
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Many thanks for your prompt and efficient service.
John.
...JOHN BRAITHWAITE
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V-good Service parts as described exelent delivery next day at no extra cost
Regards Martin elliott
...elliott electrical services
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Yes I received my goods very good service thanks
...Sheila Knowles
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Excellent service, kept me informed of expected delivery. Thank you
...Simon Morris
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Overall a good service. I would recommend it to others and use it again.
Website is clear and easy to follow, the different part number was clearly shown as the correct replacement for what I needed.
The part availability request was answered promptly the request for a suitable fitter took a little longer but was still OK.
Delivery time was reasonable, but it did arrive one day early good, but would have been annoying if Id made special arrangements for accepting the delivery.
My only criticism is of the confirmation emails. Some were sent in duplicate, which would have been confusing if Id had several different items on order. And one confirmation of despatch arrived after the part had been delivered and fitted!
...John Weddell
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No problems, which is as it should be.
...Steve Cox
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£
£1239.04 
