Was kept informed of progress. Everything arrived on time and well packaged.
Will continue to use "mytub" as usual.
...Mr Robert Nicholson - Best Western Pinewood On Wilmslow Hotel
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Friendly and professional company, there was a hiccup in the delivery but upon finding out, they went out of their way to rectify the situation to everyones satisfaction. Would recommend and use this company again
...Leeva Plumbing
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Excellent service and good communication. Product available same day and very competitive.
...Richard Yates
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
...Jo Martin
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Initial enquiry about an alternative product to the now discontinued line was swiftly answered and order placed. This was then very quickly delivered. I was very impressed with the service received and would most certainly consider using them again.
...Norman Dickinson
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hello MyTub Ltd, thank you very much for my order :- osma 4S 120 x 2 excellent items and service many thanks.
...stephen jones
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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig
....
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Very good value and delivered in good time. I would definitely use My Tub again.
...Greg Denton
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Great service - my order was received on the next day after ordering!
...Malcolm Pitts
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Order deliverd correctly and in good time. Delivery driver made exceptional effort to deliver. He walker 3/4 mile to house due to difficulty in turned his vehicle around.
...Alan Chaney
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£
£1239.04 
