Good service and communication... Very helpful. ...Charles Batt
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MyTub puts its customers’ interests to the fore - the level of customer service that I have received has been outstanding. They have diligently followed up on a problem not of their making through to successful resolution. Well done MyTub! ...John Cruickshank
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Efficient service, thank you ...Christine Downing
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I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
...Robert Culley
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Excellent service as usual, communication great despite a delay in getting part, well done and thank you ...AJS Heating
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Amazing speed of delivery, shame all companys cant do the same. Well done!! Thank you ...Steve Russell
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Order collected from local centre. Fast, efficient and excellent customer services. ...SUE MILLBANK
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Hi,
Thanks for a positive shopping experience. Good communication and goods arrived well packaged.
...Fiona
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Initial queries answered promptly. Order received next day. Thank you. ...John Hoppitt
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Staff very helpful. Part was delivered to a local depot for collection within a few days to save on the delivery cost. Would definatly use MyTub again
...George Johnson
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