|Not happy. My original fire was couriered to me yet replacement coals cant be wrapped in bubble wrap and posted. i have to travel to pick them up from a store. How did they arrive to the store - by magic carpet
|Very quick delivery in the evening which is very unusual for other shops.
Goods in perfect order professional communications and order confirmations. Thank you
|very goodservice, and client very pleased with the boiler. thanks she now has a nice warm house again.
|Order despatched promptly and delivered without problem. Good communication throughout order process. Business how it should be!
|Excellent first class service. All products arrived as requested. Laurie and Steve were outstanding in replying to emails etc.
I thought that there could be more product information on the website.
Congratulations on running such an efficient busines.
|Delivered in good condition on the day - morning as promised
...Mr I H Goodale
|very good service thank you customer satified
|Excellent service as usual, communication great despite a delay in getting part, well done and thank you
|Very pleased with the service. Slight delay in delivery was communicated to me as soon as it was known about, and delivery followed 24 hours later.
|Excellent response.Your returns policy however is not so good! I am still awaiting a response to return my firstwrong sized item despite 3 phone calls and promises of action.